FAQ

  1. How do you assure Quality.
  • Our products are carefully checked before they are packaged and shipped to the customer.

      2. How do you handle shipping.

  • The customer will receive their goods depending on the method of shipping payment chosen.If you chose or paid to receive products next day , our courier services will ensure that you receive your products the next day from purchase.

       

        3. How do you solve problems between customers and the company.

  • Any problems with your shipment are solved by our staff members quickly and easily.

 

         4. How do I track my order or see its status.

  • The company will email you the tracking number given to us by our courier services so that you can also track your orders.

 

         5. Do you handle cash on delivery.

  • For a safe transaction we recommend payments to be made online, but the company will also allow cash on delivery depending on the kind of area you reside in.

         6. How do you handle returns.

  • If you are not satisfied with our products, they must be returned according to the rules listed in the return policy of our company.